在线测试支持

Exams for online courses at UNA are delivered through Canvas, the university’s learning management system.  Many hybrid or traditional courses also use Canvas for testing.  Courses may also require online proctoring services such as Respondus LockDown Browser/Monitor or Honorlock to ensure exam security and student identity. 

Respondus Monitor is an addition to the Respondus Lockdown Browser that uses a web camera and recording to ensure academic integrity during online testing.  Respondus Monitor provides a controlled testing environment, 网络摄像机记录, and a report of student exam taking.   For UNA students with access to Campus, Collier 图书馆 has laptops with Respondus Monitor available for within-library use. Please ask at the front desk.

The Honorlock proctoring services is primarily used by the College of Business and Anderson College of 护理 and 健康的职业.

Respondus Lockdown Browser/Monitor

Honorlock

Respondus Lockdown Browser/Monitor 系统需求

  • 视窗:10,8,7
  • Mac: OS X 10.10或以上
  • iOS: 10.0+(只适用于iPad).   你r course/instructor 可能不 allow use of an iPad for testing with Monitor
  • Chromebook(见 specific Chromebook instructions below)
  • Web camera (internal or external) & 麦克风
  • A broadband internet connection

Taking a test with Respondus Lockdown Browser or Monitor

指南和概述 Identity Verification Process
When entering a Respondus Monitor Exam, you will go through an identity verification process.  你将被要求:
  • 给自己照张相. The purpose of this is to verify who is taking the exam.
  • 拍下你的身份证. The purpose of this is to verify that the person taking the exam is the person who is actually enrolled in the course – this needs to be a valid picture ID, 比如学生证, 驾照, 状态标识, 政府ID, 等.
  • Complete a 360-degree room scan. There are two major parts to this room scan. (1) 你 should show your entire desktop area, (2) 你 should turn the webcam around in a complete circle to show all walls in your room. This is to verify you do not have unauthorized persons or materials in your testing area.
测试环境
  • 你 可能不 have any paper, writing utilities, digital devices, 等. in your exam area (including no scratch paper), unless otherwise directed by your instructor
  • 你 should be alone in the room while taking exams. 你 可能不 leave your exam area during the exam.
  • Avoid wearing baseball caps or hats with brims
  • Ensure your computer or tablet is on a firm surface (a desk or table) — not on your lap, 一张床, or other surface that might move
  • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
  • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window
  • If you are disconnected or experience a technical problem while you are taking a quiz, you must contact the instructor immediately – delaying communication about a problem will result in less positive outcomes.  After contacting the instructor, submit a Canvas support ticket.
(Chromebook) Taking a test with Respondus Lockdown Browser or Monitor
  1. Log into the Chromebook start Google Chrome
  2. Log into Canvas and navigate to the exam that requires LockDown Browser
  3. Select the link for downloading and installing LockDown Browser
  4. From the Chrome web store, select “Add to Chrome” to install the LockDown Browser Extension
    1. 你 will NOT be able to search for the app directly from the Chrome web store.

故障排除 Respondus Lockdown Browser/Monitor

If none of those resolve the issue, please submit a support request in Canvas by doing the following: Go to the page/item in Canvas where you are having the problem, click Help (the question mark), 然后报告问题.  Please include a description of the problem you are having, 您的全名, UNA电子邮件地址, an alternative e-mail address (if applicable) and a phone number.